Terms of Service

1. Acceptance of Terms

By using 3Chat.ai, you agree to these Terms of Service.

2. Description of Service

3Chat.ai is a Revenue-first AI Sales Agent platform built for social commerce. The service uses Agentic AI and the Model Context Protocol (MCP) to reason through conversations, process multimodal inputs, and execute business actions in integrated systems.

3. Account Registration & Security

• You must provide true, accurate, and complete information during registration.
• You are responsible for safeguarding credentials. Activity under your account is deemed your own.

4. Fees, AI Credits, and Billing

Subscription tiers, fees, and AI Credit quotas are as set forth on the Pricing Page at purchase or renewal. Usage is measured in billable messages. One billable message is a message sent by a user or a response generated by the AI. A standard interaction of one question and one answer counts as two messages. Payments are processed via Stripe or Antom. Subscriptions are billed in advance and are typically non-refundable. Price changes for existing subscribers take effect at the next billing cycle after a 30-day notice.

5. AI Service Disclaimer

You acknowledge that Agentic AI can reason autonomously and may occasionally produce errors. Human-in-the-loop settings are available. The Company is not liable for business losses, incorrect quotes, or unintended actions taken by the AI within your configured parameters.

6. Intellectual Property

We retain all rights in the 3Chat.ai platform. You retain ownership of uploaded knowledge bases and grant a limited license to process that data to provide your AI Agent.

7. Governing Law

These Terms are governed by the laws of Singapore. Disputes are submitted to the exclusive jurisdiction of the courts of Singapore.

8. SMS/Text Messaging Terms

Opting in to SMS is optional. Message frequency varies. Reply STOP to opt out or HELP for help, or contact [email protected]. Carriers are not liable for delayed or undelivered messages.

9. Contact Information

NEW CORE TECH CO., PTE. LTD., 143 Cecil Street, GB Building, #03-01, Singapore 069542. Email: [email protected]