Effective Date: January 1, 2026

This Cookie Policy explains how NEW CORE TECH CO., PTE. LTD. ("we," "us," or "the Company") uses cookies and similar technologies on the 3Chat.ai website and platform.

1. What are Cookies?

Cookies are small text files placed on your device by websites to store data that can be recalled by a web server. We use cookies to provide a seamless user experience, analyze site performance, and assist in our marketing efforts.

2. How We Use Cookies

3Chat.ai uses cookies for the following purposes:

• Authentication & Security: To recognize you when you sign in and protect your account from unauthorized access.

• Preferences: To remember your settings, such as language and dashboard configurations.

• Analytics: To understand how visitors interact with our site, helping us optimize the Agentic AI experience.

• Advertising: To deliver and measure the effectiveness of our ads on platforms like Meta and Google.

  
  

3. Categories of Cookies We Use

(a) Essential Cookies

These are strictly necessary for the website to function. Without these, you cannot log in or use core features of the 3Chat platform.

• Example: Session identifiers, security tokens, and cookies from our payment processors (Stripe and Antom) to ensure transaction security.

(b) Performance & Analytics Cookies

These cookies help us understand site usage. All data is aggregated and anonymous.

• Example: Google Analytics cookies used to track page views and user paths.

(c) Functional Cookies

These allow us to provide enhanced functionality and personalization, such as remembering your specific AI Agent configurations.

(d) Marketing & Targeting Cookies

These are used to track the effectiveness of our global marketing campaigns.

• Example: Meta Pixel and Google Ads Tag, which help us show relevant ads to users who have visited our site and track conversions from our Meta/Google ad campaigns.

  
  

4. Third-Party Cookies

When you visit 3Chat.ai, you may also receive cookies from our partners:

• Payment Providers: Stripe and Antom (Alipay+) use cookies to prevent fraud and process payments.

• AI Infrastructure: Alibaba Cloud (Singapore) may use essential cookies for session management.

• Marketing Partners: Meta and Google use cookies to provide us with advertising analytics.

  
  

5. How to Control Cookies

Most web browsers allow you to manage cookies through their settings. You can:

• Delete all cookies from your device.

• Block all cookies.

• Set your browser to notify you when a cookie is issued.

• Please note that blocking essential cookies may prevent you from using certain parts of the 3Chat platform.

  
  

6. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Effective Date."

7. Contact Us

For any questions regarding our use of cookies, please contact us at:

Email: contact@3chat.ai

Address: NEW CORE TECH CO., PTE. LTD. | 143 Cecil Street, GB Building, #03-01, Singapore 069542, Singapore