For WeChat, Douyin, and Xiaohongshu, visit 3Chat China ↗

Pricing

Multiple versions designed to meet the needs of your business

Starter

$99/mo

4,000 Message Credits per month. Best for solo sellers validating AI utility via a basic Website Widget.

  • 10 Knowledge Units
  • AI Agent
  • 5 AI Skills
  • MCP Integration
  • Shopify
  • Facebook / Instagram

Growth

$299/mo

12,000 Message Credits per month. Ideal for small teams needing WhatsApp / Instagram integration and Visual AI.

  • Everything in Starter, plus
  • 50 Knowledge Units
  • Unlimited Seats
  • Unlimited Skills
  • Email
  • WhatsApp

Pro

$499/mo

20,000 Message Credits per month. Designed for scaling brands requiring full control over AI.

  • Everything in Growth, plus
  • 500 Knowledge Units
  • 1-year Data Retention
  • Granular AI Control
  • TikTok
  • Brand

Business

$1,999/mo

100,000 Message Credits per month. Tailored for mid-sized operations focused on Ad Attribution, RBAC, and Data Assets.

  • Everything in Pro, plus
  • 5,000 Knowledge Units
  • Unlimited Data Retention
  • Onboarding Package
  • Data Top-ups
  • IM Group Support

Enterprise

CUSTOM

200,000+ Message Credits per month. Built for organizations demanding strict Compliance and a 99.9% SLA.

  • Everything in Business, plus
  • Unlimited Knowledge Units
  • Custom Messaging
  • Custom onboarding
  • FDE Supported
  • 99.9% SLA Guarantee

View all features

Message CreditStarter4,000Growth12,000Pro20,000Business100,000
Core Capabilities
Unified Inbox
AI Agent
Contact
Report
Canned Response
Playground
Team Seat2UnlimitedUnlimitedUnlimited
Test Case50 Cases
Knowledge Unit10505005,000
AI Skill5 Skills
Webhook
API Access
Team Management
Response Policies
Multilingual Support
Data Retention90 days6 mo12 moUnlimited
Advanced Capabilities
Web Search
File Recognition
Custom AppsUp to 3 Apps
MCP IntegrationUp to 5 Tools
Data Top-ups
Customization
Avatar Customization
Workspace Branding3Chat.ai
Widget Branding3Chat.ai3Chat.aiCustomCustom
Channels
Website Widget
Email
Shopify
SMS
WhatsApp
Line
Instagram
Facebook
TikTok
Telegram
Support & Success
SupportCommunity ForumCommunity ForumSuccess ManagerDedicated Group
Onboarding Package40 hrs

FAQs

More questions? Please contact us.

What is 3Chat.ai and how is it different from a standard chatbot?

Standard chatbots automate replies. 3Chat automates revenue. It combines an AI closer, a zero-prompt setup coach, and a learning loop to guide buyers toward purchase, booking, lead capture, or qualified human handoff.

What does “Revenue-First” mean?

It means 3Chat is designed around measurable revenue, not message volume. It identifies intent, handles objections, recommends or triggers the next best step, and moves buyers closer to purchase, booking, lead capture, or qualified handoff.

Can 3Chat.ai handle unstructured inputs like voice notes and images?

Yes. 3Chat is designed for unstructured social commerce conversations, including text, screenshots, images, voice notes, product links, emojis, repeated questions, and fragmented context across sessions.

Does 3Chat.ai integrate with my existing business systems?

Yes. 3Chat can connect with the systems behind your customer conversations, such as product catalogs, inventory, orders, bookings, CRM, and owned customer touchpoints, so the Agent can retrieve context and trigger the right next step.

What does 3Chat Builder do?

Builder turns your business knowledge into a trained AI closer. It asks a few business questions, injects conversion playbooks, stress-tests responses, and prepares the Agent for launch.

Which social channels does 3Chat.ai support?

We offer a Unified Omni-Channel Hub. You can consolidate consultations from your Website, Shopify, WhatsApp, Email, WeChat, TikTok, Facebook, and Instagram into one inbox. Every interaction across these platforms becomes part of a single, continuous customer journey.

How does 3Chat.ai help with "closing" and "follow-ups"?

3Chat identifies buyer intent, handles objections, recommends products or services, guides buyers toward checkout, booking, lead capture, or human handoff, and follows up when conversations stall.

Can 3Chat.ai handle complex sales conversations across multiple sessions?

Yes. 3Chat carries context across sessions and channels, including buyer history, preferences, prior objections, and current deal stage, so returning buyers do not have to start from zero.

What happens when 3Chat needs human judgment?

When a conversation needs human judgment, 3Chat can escalate to a qualified human handoff with context, so your team can step in without losing the sales thread.

Do I need prompts or technical setup?

No. Builder is designed for zero-prompt, zero-code setup. You describe your business, and 3Chat configures the AI sales team.

Seamless conversations. Autonomous follow-ups. Scalable growth.

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