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About Us

We believe every social conversation is a sales opportunity.

Our entire company is built around a single principle:

If AI doesn't help make better sales decisions in social conversations, it doesn't belong in our code.

Revenue first. Everything else follows.

Our Mission

Our mission is simple:

3Chat.ai is a revenue-first AI sales agent designed for unstructured social commerce. We don’t just automate replies. We automate decisions and actions—with revenue as our only north star.

Increase customer revenue through social conversations.

Who We Are

Built by an enterprise AI company with a decade of experience.

An enterprise AI company founded in 2014 and headquartered in Singapore. For over a decade, we have been building AI systems that operate in complex, unstructured environments — where decisions matter, execution matters, and outcomes matter.

3Chat.ai represents our global AI brand, focused on one thing: helping businesses turn conversations into measurable revenue.

3Chat.AI is build by NEW CORE TECH CO., PTE. LTD.

What We Build

Revenue-Driven Decision & Action Engine

Every conversation is evaluated, guided, and executed with one goal: revenue.

Built for Unstructured Social Commerce

Designed around how people actually buy on social — not how funnels expect them to.

Intent-Driven AI Agent Infrastructure

AI agents that reason, decide, and act autonomously across tools and channels.

What We Serve

E-commerceCreatorsAgenciesLocal Businesses

3Chat.ai is built for businesses that sell on social platforms like Instagram and Facebook — where conversations nurture trust, and trust fuels revenue.

From e-commerce brands and creators to agencies and local businesses, We help teams

Turn social DMs into a scalable revenue channel.

Trust & Backing

Backed by world-class investors.

Our long-term vision is supported by leading global investors and strategic partners who believe in AI’s ability to transform how businesses sell.

Our Vision

The future of commerce is conversational — and autonomous.

As social platforms become the primary point of customer interaction, Businesses need AI that can understand intent, make decisions, and execute actions at scale.

We are building the AI infrastructure that turns every conversation into an opportunity — and every opportunity into revenue.

FAQs

More questions? Please contact us.

What is 3Chat.ai and how is it different from a standard chatbot?

Standard chatbots automate replies. 3Chat automates revenue. It combines an AI closer, a zero-prompt setup coach, and a learning loop to guide buyers toward purchase, booking, lead capture, or qualified human handoff.

What does “Revenue-First” mean?

It means 3Chat is designed around measurable revenue, not message volume. It identifies intent, handles objections, recommends or triggers the next best step, and moves buyers closer to purchase, booking, lead capture, or qualified handoff.

Can 3Chat.ai handle unstructured inputs like voice notes and images?

Yes. 3Chat is designed for unstructured social commerce conversations, including text, screenshots, images, voice notes, product links, emojis, repeated questions, and fragmented context across sessions.

Does 3Chat.ai integrate with my existing business systems?

Yes. 3Chat can connect with the systems behind your customer conversations, such as product catalogs, inventory, orders, bookings, CRM, and owned customer touchpoints, so the Agent can retrieve context and trigger the right next step.

What does 3Chat Builder do?

Builder turns your business knowledge into a trained AI closer. It asks a few business questions, injects conversion playbooks, stress-tests responses, and prepares the Agent for launch.

Which social channels does 3Chat.ai support?

We offer a Unified Omni-Channel Hub. You can consolidate consultations from your Website, Shopify, WhatsApp, Email, WeChat, TikTok, Facebook, and Instagram into one inbox. Every interaction across these platforms becomes part of a single, continuous customer journey.

How does 3Chat.ai help with "closing" and "follow-ups"?

3Chat identifies buyer intent, handles objections, recommends products or services, guides buyers toward checkout, booking, lead capture, or human handoff, and follows up when conversations stall.

Can 3Chat.ai handle complex sales conversations across multiple sessions?

Yes. 3Chat carries context across sessions and channels, including buyer history, preferences, prior objections, and current deal stage, so returning buyers do not have to start from zero.

What happens when 3Chat needs human judgment?

When a conversation needs human judgment, 3Chat can escalate to a qualified human handoff with context, so your team can step in without losing the sales thread.

Do I need prompts or technical setup?

No. Builder is designed for zero-prompt, zero-code setup. You describe your business, and 3Chat configures the AI sales team.

Seamless conversations. Autonomous follow-ups. Scalable growth.

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